I had good experiences up until my current hotel stay- the booking photos show that the hotel includes a bar and restaurant however upon arrival nothing along those lines was available and the hotel was a completely different name than what showed via Super. Most of the pictures must have been from a previous owner but I'?€™m so disappointed, I always make sure my hotel stays have these amenities for convenience and when I contacted the super customer support to ask for a partial refund due to the misleading photos they gave me the run around for thirty minutes and said basically it'?€™s not their problem- uhm if il giving you my money for a service you're promising me then it is your problem. Probably will stop using them as this had really made me second guess what I will get from them.
