WILLIAM SYMONDS

Reviews

Review of Guestreservations

Seems a scam and paid far more than website offered

I really thought that I was making a reservation at the hotel website. I opted for a refundable reservation but it was only after I paid with a debit card, that the real price was quoted with taxes,amounting to twice the price that I would have paid with Booking. They did not send me any e mail with a reservation number - so I cannot contact them - and a confirmation code. Money taken from my wife’s account already - I want to cancel my booking and get a refund. The phone number is not working and I cannot email to cancel as I have no reservation number. Feel scammed. AVOID at all costs

1
Date of experience: Oct 02, 2024

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