Review of Guestreservations
I regret the day I booked through Guest Resrvations. I was looking at a hotel room for 3 nights for a total price of ?385 in a Travelodge hotel. I was looking to see if I could get anything cheaper decided I couldn’t so went back to Travelodge. A window popped with a special deal of ?304. When I went onto the payment page a clock was ticking saying I only had 10 minutes to get this deal. The price wasn’t on the payment page so I clicked back to check that ?304 was correct. It said it was non refundable but at ?304 it was a bargain so I went for it. Once I clicked pay, the price of ?912 came up! I immediately contacted the company but they stuck with their non refundable line saying they would just refund 20% as a good will gesture. I have ended up paying over ?700 for a room in a cheap hotel. I believe they know what they are doing when they put that window up with the clock ticking. They know that there is no way that anyone would think the amount they quote as a special deal would be for one night only. How can it be. Special deal when it is so much more than what you would pay direct to the hotel.
