Review of Guestreservations
I was looking to make a reservation I have only noticed all the hidden fees once I was at the payment page (double the price they do not tell you before) so I did NOT authorize the payment and booked with another site. Regardless I got an email saying that my booking was confirmed WITHOUT A BOOKING NUMBER and the money had been deducted!!! I could not log in into the reservation to cancel it as I did not have the number and the recorded voice on the phone only connects you to someone after typing the booking number. AFTER HOURS I managed to talk to someone who put me on hold for one hour and then hung up. WORSE SCAM AND CUSTOMER SERVICE EVER; I hope to get my money back somehow or I might sue as I have never even authorized the payment.
