Terry Carroll

Reviews

Review of Guestreservations

Heartless

They might not be a scam but they are solely interested in making money.I am a UK citizen living in the UK.Like others on here, I booked through GR believing I was making a reservation directly on the Travelodge website.When the confirmation came through I had ?35 of charges added to my ?63 bill.I politely requested they cancel the booking and refund me because I had clearly made a mistake.They considered the case and refused, stating "Thank you for your understanding, and we hope to continue our partnership in the future."Whaaattt! You can be sure that not on ly will I never go near them again but I will also post my experience wherever I can.

1
Date of experience: Sep 04, 2024

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