Somni Moten

Reviews

Review of Comfrt

Pure Scam

You won't get your merchandise, and you won't get your money back.This company cheated me out of my money and did not refund me. I have been waiting 3 months and haven't gotten the clothes or the money back. I made a purchase but never received my order. I ordered a hoodie, matching sweatpants, and a candle. I submitted a request, and they said they'd resend it. I got the tracking information on December 16th, and when it was supposed to have been received, I still did not get anything. My apartment complex has a secure package facility, so there is no way it could have been stolen. I requested a refund on December 31st.They said they could give me a 70% refund, but I said no. I want a 100% refund, especially since they couldn't even name the courier so I could try to track down the package myself. They said they'd give me a 100% refund, but it would take 15 to 25 days; 22 days later, I emailed saying I never received my refund. They said they reapplied for it. I finally just asked, on February 4th, "Am I going to get a refund?" they said I would in 15 to 25 business days. On February 26th, I told them I would write a review, seeing how I would not get a refund. They replied, saying I would as my refund was approved. It's been 77 days, and I have not received the clothing, candle, or refund.

1
Date of experience: Mar 22, 2025

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