Review of Guestreservations
Guest reservations is a scam. On 2/24/2025 I made a 2 nights reservation at a hotel oversees through "guest rereservations.com". The night was $154.25. After using my credit card and paying for the 2 nights, the total charge showed as $435.98 that included $127.45 as Tax Recovery Charges $ Service Fees. I immediately received a confirmation email, but this time from "confirmations" @ "hotelvalues.com" . The email stated that my reservation has been prepaid and is fully guaranteed. To my surprise when I arrived to the hotel on 3/23/2025, the date of checking in, there was no trace what so ever of my booking at the hotel. None of the reference number, the confirmation number, nor my first and or last name showed any made reservations what so ever. I had to book another room and pay again to stay in the hotel. After returning to the US I contacted the help and support phone number to get a refund. They asked me to direct my request through an email with all evidence, which I did immediately. I include the checkout email from the hotel and the new invoice. Except this time I was given the email address of "customercare" @ "pps.priceline.com". After a few days of back and forth emails, they informed me that they will not issue any refunds. And thus, I lost $435.98 to this scam.Be careful and stay away from these online services. They will show you how good of a deal you are making and try to rush you into making the payment. The case I created with price line is case #CN06109840. My booking reference is #R5470458243.Nabil M.
