Review of Optical Express UK
I went for an appointment at the Cambridge branch, the time keeping is so bad,over 2 hours later was still waiting.This wasn't my first visit here and the same thing happened again before?Requested to rebook the receptionist seem to take another 20 minutes to find an appointment i chose to call their call centre cause this was again taking time. Completely unprofessional when I requested a appointment rebook. Beware visiting will take most of your day here
Hi,We are disappointed to learn of your experience, which is not one shared by the vast majority of our patients. If you would like to discuss your concerns with a member of our Clinical Services team, you can call us on 0141 222 3933. Alternatively, you can provide us with more information via email by sending it to [email protected] Express