MS JENNIFER THOMPSON

Reviews

Review of Britishgas

Respectful Engineers

The two Engineers that arrived yesterday both introduced themselves. the main engineer asked me what the issue was, once i explained he informed me that he would have to do checks in order to find the problem. He said he would need to get into the electricity cupboard he went above and beyond in helping me to remove items from the cupboard, as i use a walking stick i thanked him. He explained what checks he would be doing regarding the electric, he informed me every step of the way as to what he was doing. Once he had done the repair he asked me if he could replace the items back into the cupboard i told him that i would put the items back my self and thanked him. both Engineers were polite and respected my property. I am very happy with the service i received They are both a credit to British Gas Keep up the good work.

5
Date of experience: Dec 28, 2024

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