Review of Very
Ordered a karcher 5 car & home flex pressure washer and was sent the karcher 5 control flex instead. Called up to report it and was told to send it back and reorder. I asked if a note could be made to prevent this happening again and was told they couldn’t and if it happened a second time then thy would intervene.After waiting a week to be sent the wrong item wasn’t prepared to go through it again so I decided to cancel and get my money back and order else where . Originally I used a 20%off discount code this reduced my item which was ?379.99 by ?75 hence why I think they tried to send me a cheaper model that was costing ?299.99. Poor customer service! They should have corrected and exspress delivered my item to me as it was there mistake.And to top it off was also told I have to wait 14 days to get my money back??not happy.
