Review of Guestreservations
This site is a scam. It pays to be put at the top of Google search results as a 'sponsored' result so that you think you're clicking on your hotel's website, but you are actually entering their scam website. Their website is built to look like a hotel website, so I didn't question it immediately. At checkout they added an absurd $250 in 'fees' on top of my hotel reservation. Seeing the exorbitant fee, I realized I hadn't booked directly with the Hilton. I asked for a refund minutes later and they said they could only refund half of their 'fees' and none of the hotel reservation, despite the fact that this Hilton location allows you a full refund up to 48 hours before your visit. It blows my mind how shameless this scam is and that Google doesn't have guardrails in place to keep scam sites like this from being a top sponsored result.
