Mark Rowcliff

Reviews

Review of Super.com

Triple check dates

I'd inadvertently made a booking for the incorrect date due to my correct search criteria but the sites algorithms. I called the hotel directly who were more than happy to change the date & only wanted Super.com to request the change. After numerous conversations thru the app because you can't actually talk to a real person, that request by me was declined. I was trying to book in for tonight 19/6 because of a medical procedure at 8am tomorrow morning.DO NOT USE THIS COMPANY ( owned by EXPEDIA) & expect any help if you make an error.

1
Date of experience: Oct 05, 2024

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