Review of Gardeningexpress
I purchased a canary date palm from Gardening Express. When it started showing signs of distress (droopy leaves), I contacted the company asking for basic gardening advice.They responded by telling me they would not help, and instead provided generic links instead of any actual advice. When the leaves started yellowing a couple of weeks later, I contact them again pleading for some simple advice. Their second response was even worse - they launched into their guarantee policy when I wasn't even making a warranty claim. I simply wanted some plant care advice as a customer.When I clarified that I was asking for gardening guidance, not a replacement, they completely ignored my email. Their customer service feels like they're actively trying to avoid helping customers rather than providing any support.If you're looking for a company that will actually help you succeed with your plants after purchase, look elsewhere. Once they have your money (and this plant was not cheap), it seems they couldna??t care less.Very disappointing.
