Review of Ticketmaster UK
Chelmsford City Live - Shuttle service and access to the venue was poorly organised and the roads/infrastructure could not cope with the number of ticketholders. The frequency of shuttle buses from Chelmsford station needed to be increased as the number of people increased. Our shuttle was stationary for over an hour and a number of people including my party, left the bus and walked 2 miles to get to the venue so I think refunds should be issued as the shuttle bus service was already overpriced. Upon arriving at the event, circa 2 hours later than planned, we were disappointed by the VIP village having had all seating removed and there was a complete lack of bins, so rubbish was being left everywhere. Jess Glynne and JT were fantastic but to avoid the carnage of travel once again, we felt we had no choice but to leave early to avoid the crowds and traffic which turned out to be a wise decision as I had friends stuck at the venue for many hours unable to leave by shuttle bus or car. On the journey back to Chelmsford station, the bus got lost and had to be directed by passengers. Overall a very poor venue with next to no organisation. Would not attend again.
