Review of Vivint
Service has been absolutely horrible: Black screen with the inability to arm security of house due to a computer glitch that was not our fault, not able to use effectively when we were out of state on vacation, had to have the tech come out to help us and they wanted to charge us 200 dollars when it was due to your systems not working. We have called several times to be removed from your company and this time we spoke with someone who would not take no for an answer and was attempting to sell us new programs plus whatever hardware that comes with it. We finally had to hang up due to the extreme sales pressure. The company was told to add both Mr. and Mrs. Reed as Mrs. Reed pays the bills. This also was not done. We have had shoddy service and have been pressured and no one seems to know what the other is doing in your company. We are told one thing after another and it never seems to be matched which gives us anxiety of how things are run. All we want is to cancel our service Without having to pay for a service that we have not been given and for the absolute shoddy way that we have been treated.
