Leopold Hauer

Reviews

Review of Guestreservations

Absolute scam

Absolute scam - they are mimicking an authentic hotel web site. I booked on March 24 with free cancellation until April 27. When realizing that they only add fees I made a cancellation within 30 minutes. Their automated response: You have paid the full amount and there is no refund. I have informed my CC on this fraudulent behavior providing screenshots of every step. Such a shame. I am confident to recover the 380€ (415 USD). But it made me really upset and had a bad sleep.

1
Date of experience: Oct 14, 2024

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