Review of Gardeningexpress
I initially ordered 3 large pots from Gardening Express and while on site decided to order some plants that were on special offer. For some strange reason 3 plants were despatched separately, which meant we would be away when they were due. Delivery agents, Yodel, did not offer any alternative options such as leaving with neighbour which was strange. My neighbour kindly offered to keep checking and collect them if delivered, especially as we were having a heatwave. He was surprised to hear that they had supposedly been left in porch (we do not have one) on Friday morning, as he had looked out for them regularly throughout the day. Yodel did not provide a photo. On Saturday we returned home to find the pots and other plants had just been delivered. The pots were very nice; the plants were not the best but OK for the price paid. My main complaint is that I have tried to contact Gardening Express several times regarding my lost plants but they do not provide any email address or phone number, they have not responded to my messages and I have now had to write the lost plants off as they are doubtless dead anyway. I am suspicious of any company that does not provide phone numbers and appear not to offer any form of aftersales service. I will not be ordering from them again and would advise others to be very wary of purchasing from this company.
