Review of Guestreservations
I booked a hotel thinking it was the actual hotel site, but was guest reservations. I was told at the time of booking which was late December that it was fully refundable. In January, I had to cancel the reservation and they told me there was a 35% charge for cancelling! I have been calling them multiple times since January 25th and still have not gotten my refund!! It was promised that after 10 business days it would be refunded!! Today is day 11 and still no refund! Very disappointed and would not recommend booking with them ever!!
