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Reviews

Review of Guestreservations

Be very careful

Be very careful! This is a deliberately misleading set up.Today I booked a room at DoubleTree By Hilton Glasgow via website doubletreeglasgow.guestreservationsIt turns out that this website has nothing whatsoever to do with the hotel or the Hilton group but is ran by guestresevrations.comBy the end of the booking there has been fees added for admin and tax reclaim that make no sense and made the reservation far more expensive than it should have been and the booking is not cancelable and has no refund facility.I have emailed customer support and await a reply.

1
Date of experience: Dec 05, 2024

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