Review of Guestreservations
Total C U Next Tuesdays. They pretend to be the hotel in New Zealand, displaying in $NZ and a NZ phone number then- without telling you- charge your credit card in $US AND add to it a massive service fee and tax. Then impersonate you and book with Booking.com. (I know this because when I realised I was being scammed I contacted the actual hotel and they said my booking only cost the initial amount in $NZ and was through Booking.com and IN MY NAME USING MY DETAILS!) and leave you with no way of getting all the money back- because they will charge you crazy fees for cancellation having read other people's complaints). These people are scum. They then start sending you emails about six hours after booking telling you that the booking is fully paid for and asking you to spend more money with them. So you are constantly reminded of how horrible they are. UPDATE: I've reported them to my bank as their tactics are illegal in NZ. FURTHER UPDATE: I got an email claiming they are going to refund to me the illegal fees. Will believe it when I see it. FURTHER UPDATE: Today I got a refund of the illegal fees. Yet to actually stay at the accommodation. Might still be scammed out of that money. Not sure if these scammers paid back because of this review OR the bank chasing them. Will make a last update once I have actually seen if I have a paid for night at the accommodation or not.
