Review of Guestreservations
What happened I booked a room mercure Bangkok ,I thougt I was on the original site .. then when i saw the price almost double from 160/260 i canceled the booking in my creditcard app but i was still charge .. So I thougt you know what i cancel the room .. the next day ..i contact them ,explain the problem ..they told me I cannot cancel the room (250room)why I do not understand because they promoted free canceling then I explain that the money was taken from my account while I not accept the payment .. they say they cannot help me ..For me this is fraud I contact my creditcard company and i hope that people read this and understand that this is a fraud company o yes everytime they told me we have to talk to our partner ,what partner i booked the hotel on you’re site D.Zinhagel
