Review of Guestreservations
Clicked on a price for Embassy Suites indicating I was getting the room for $115. Before paying they offered $25 discount for creating account where I recieved a promo code. After applying the code and hitting pay now it charged my card $185.00. I called company and was left on hold after speaking to a manager who never spoke to me on the phone. When Representative came back on the phone, she offered me an $11 discount. I never was presented with an itemized break down of my transaction indicating the charge was going from $115 to $185 after a $25 discount was applied. This company showed no concern about the Rug Pull!!!
