Review of Rias
Very upsetting service from Rias agent just now as my mum tried to cancel her home insurance following the death of her husband, my dad. The agent made no attempt at empathy, despite my mum asking for help. He didn?? even acknowledge any response after hearing about my dad?? death. Listening next to my mum it was heartbreaking to witness such poor customer service service. There?? more I could write about his neglect, especially as he offered no idea if my mum might be entitled to a rebate for finishing the the policy early, however I?? just really angry and I will be commenting to my friends and family about this experience with Rias.
