Vivint

3.8
3.8 from 199 Reviews and Ratings
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Equipment repeated problems and malfunctions

I had Vivint install a home security system in January of 2022 and I had numerous problems ever since. The door sensors kept malfunctioning and had to be replaced TWICE. One of the Glass Break sensors also malfunctioned repeatedly and had to replaced twice, the second one is currently being sent to me. Another problem is that every time you call their customer service you get a different answer. And what's worse is that they sell you the equipment so you're stuck with them if you don't want to lose your money. I hope you take this feedback into consideration to protect potential future customers. Thank you

1
Date of experience: Feb 09, 2024

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