Vivint

3.8
3.8 from 199 Reviews and Ratings
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Liars and con artists

Everything my salesman promised and the contracts I signed was instantly null and void after the faulty equipment was installed. The company that secured the loan defaulted with the promised quotes. And it’s impossible to get a clear English speaking person on the line for help. This was the absolute worst experience I had ever had dealing with a company. I attempted to cancel the next day which they said they were closed on weekends. I called back Monday morning and was assured the cancellation was processed only to wake up Tuesday morning with a denial email saying I was outside the attired time (3 days) which was a lie. The equipment has loose exposed wiring which caused the camera to go off 43 times in one night. I called to have it fixed and had a scheduled appointment which resulted in a no call no show from the technician. I missed a whole day of work. I hate this company for scamming people out of money and selling false promises. I signed paper work for a $60 monthly payment but within a week received a bill for $111.

1
Date of experience: Aug 17, 2024

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