Nick explained things clearly. We scheduled a time for him to return the following day but he forgot. He did come by 3-4 hours later & apologized and we rescheduled for the following day. Overall the presentation was good. He answered all my questions. My only criticism is the way the costs were presented and iam sure this was part of his sales training. When I asked the cost of a piece of equipment I should have realized it sounded too inexpensive and it wasn’t until I committed, he left and I did the math that I realized just how expensive the system is. He didn’t quote the amount I will have paid at the end of the 60 months. It is way more than I normally would have agreed to. The sales pitch borders on deceptive.