There were new employees shadowing the employees doing the work. It was not mentioned to me at all during sign up how much each piece of equipment would cost. I didn't find that out until after it was installed. They had to stay at my house until midnight to install one part and come back on Monday to install the rest. They were in my house until 11 pm the second night and installation stretched into a 3rd day. This was time consuming and altered my plans for the week. The employees were friendly and helpful, but the cost of the equipment being disclosed upfront would have been helpful in deciding which pieces I could have eliminated from my package to make it more affordable.
