Ordered a mobile phone which i never received as it was stolen by royal mail. Was advised to return empty packaging before they would refund which I did. Received email on 5th June advising id be refunded in 14 days... nothing!!! Trying to contact very is so difficult. Automated voice repeats itself then cuts you off! When you do get through to an agent, they end the call. Never need to contact customer service and thank goodness as this has been an awful experience!!
