I ordered DysonHEPA Cool Formaldehyde TP09 Air Purifier and Cooling Fan from very with next day delivery with Yodel — parcel never arrived on time. Its should arrive 19th July - today is 25th! Contacted Yodel 5 times via live chat and after the 4th time did they tell me it was on hold due to missing info. No one mentioned this earlier, just kept giving false promises. Each time, I was reassured that the parcel would arrive soon – first Friday, then Saturday, then Monday. No one mentioned that my parcel was actually on hold due to missing information. I only found this out during my fourth conversation with them, after several false promises and wasted time. I had to contact the Very to fix it. Parcel still didn’t arrive!!! Please stop using Yodel or give people different delivery options
