I had received a promotion of "Shop at Very.co.uk and get ?30 back" if I spent ?60. I did so, which included live plants. When the plants arrive, they were of poor quality and I was told to return them, which I did, and I would instead receive ?15 off the other item I purchased so that I didn't lose out on the offer. So far I haven't received it and the 'assistant' isn't allowing me to chat with anyone. Someones a phone call isn't prudent; I needed a person and couldn't get one online.