Booking Reference: TFVTXJKI bought a theatre ticket through Ticketmaster and got the confirmation email, but the ticket never showed up in my account or app. I contacted support within their own 72'? ? ?48 hour policy to request a change or refund, and instead got dismissed.After pushing back and escalating by email, they finally told me my case was sent to their '? ? ?complaints team.'? ? ? That was after I quoted their own terms word-for-word. No refund yet. No solution. Still waiting '? ? ? and no sign of urgency on their part.Honestly, this feels like a bait-and-switch. You pay, you get no ticket, and support treats you like an inconvenience. I'? ? ?m now preparing to file a chargeback because I'? ? ?ve done everything right and still got nowhere.If this gets resolved, I'? ? ?ll update this review '? ? ? but right now, I'? ? ?m out of pocket and out of patience. AVOID.
