Event cancelled without any communication whatsoever. Had to find out from a member of the public at the gates of the event at 5pm. We even received a text message at 4:43pm to say that timings had changed slightly. No communication from Ticketmaster or the event organisers to let us know the event was cancelled. The weather forecast had not changed since 9am, my elderly parents travelled 5 hours that morning. The serious lack of communication is shocking