Venue, Chelmsford City Race course, did not have sufficient safety procedures. Paid for premium parking - did not receive a premium experience. Road signage was not clear - sign said premier - this was confusing as some tickets were premier seating. The whole parking was Horrendous! I believe you oversold. Was directed to a field on arrival as usual parking area was full. On departure, it was carnage. There were No stewards assisting with directions, leaving those in the field stuck. Took nearly 2 hours to leave the venue. Understand there were rows and fighting. All attributed to poor stewarding. Really dampened the experience. Enjoyed Jess Glynn and Justin Timberlake but evening was marked by bad experience.Would not attend an event there again without pre-arranged collection.