I am constantly contacting customer service for missing rewards. I complete an offer or make a purchase or donation to earn coins and then I don'???t get rewarded the coins. I just made a donation to PETA for 1320 coins and it took me 24 hours to receive my coins. I had to file a complaint with customer service and then show them all my screenshots and prove that I made a purchase so I could get my reward. Now, if I didn'???t file the complaint I probably would'???ve never got the 1300 coins. It just get old. So now whenever I complete an offer with 20 coins or more, I always take all the screenshots just in case I don'???t get rewarded because it seems like the more somethings worth the less chance I will be rewarded without filing a complaint. It gets old.
