Just used it for a trip to LA. On checkout the hotel charged me tourism fees claiming that super.com had neglected to collect them. When I contacted Super.com customer support, they neither confirmed nor denied whether the tourism fees were included and simply said, "For any additional charges from the hotel, please feel free to reach out to them directly. Thank you!" This felt like a complete scam where they present lower prices to deceive people into thinking it's a good deal, and then the hotel adds whatever is missing, making it higher than a direct booking.
