COMPLETE SCAM!! DO NOT USE THIS SITE IF YOU VALUE YOUR TIME, MONEY, OR SANITY. The only useful employee is Rose, everyone else kept hanging up and telling us incorrect confirmation codes. We wasted 2 hours (from 1-3 am) trying to check in just to be told that we couldn'?€™t check in because Super.com'?€™s system was no longer on the 12th even though the hotel'?€™s system still was. I will NEVER be using this site ever again and I will be telling every person I meet to NEVER use super.com because it is a SCAM. DO NOT EXCEPT A BOOKING IF YOU CAN'?€™T HONOR THE BOOKING! IT'?€™S THAT SIMPLE!!! Instead I got: 7 calls from my phone, 6 of which I was hung up on with no explanation of what they were doing or even being told to hold or that they would call back; 5 calls from my mom'?€™s phone, 3 of which she was also hung up on with no explanation; 3 incorrect confirmation codes; 2 emails that were supposedly sent despite never showing up in my moms email; and 2 hours of perfectly good sleeping time wasted on at least 4 separate completely useless employees that either don'?€™t know how to do their job or were hired just to mess with people and waste their time. Thank you Rose, for being the one that finally explained to us that our reservation was cancelled instead of sending us on another wild goose chase. Hire more Roses. Fire everyone else. Or better yet, close the entire site. They can lose your reservation whether you book it too early or too late so either way you'?€™re screwed. Good luck getting anything done with this scam of a company. DO NOT USE!!!!!!!!!!!!
