Do not use this website to book a hotel room. I arrived to my hotel for them to say they have no confirmation of me paying. I been routed to different chat agents and customer service agents just to say I have to wait 48 hours to get an answer from the travel partner about my refund. That'?€™s terrible customer service because I am at this hotel now and was charged $685 when I was only supposed to get charged $100 incidental fee. So I have reported the charge of my hotel room $387.24 as a scam/fraudulent that super charged me back in May when I booked the room.Update: problem was resolved yesterday 6/23/25 thank you
