AWFUL! My car insurance policy was cancelled without me knowing - no phone call, no letter. The first I knew was the refund that appeared in my bank MINUS THE ??50 cancellation fee! I called to get the insurance reactivated and was told I need to gain a new quote and there was nothing that could be done about the ??50 cancellation fee, a cancellation that I didn?? even enact ! It?? scandalous and I will be taking the matter further !