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The service that is given both in store and remotely is outstanding. I trust the advice given and have always felt the the employees here really care and are knowledgable experts of the products. Big thank you to Shannon C for going above what was expected when I had an order query. Resolved quickly and even went out of the way to chase me on an email i missed and never resposnded to. Thanks Shannon.
Good evening, Thank you for taking your time to write us this review.We are delighted to hear that you had such a positive customer experience in-store and with Shannon from our consumer services and that she went above and beyond for you. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services