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Alongside being really efficient I found my experience with Dean at Penhaligons customer service equally warm and friendly. Whilst how the issue was resolved was different to what I'd requested I didn't feel let down by the exchange and would happily buy from the company not least because they offer a great customer service as well as great products.
Good evening Deborah, Thank you for taking your time to write us this review. We are thrilled to hear that you had such a positive customer experience with Dean. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Services
