This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I recently had a problem with a purchase I made in store but didn’t realise until I got home. I contacted customer service and was helped by Dean. I have to say how impressed I was with the way he kindly and professionally dealt with my problem. He responded quickly and resolved the issue without any hassle. He is an asset to this company and has ensured I will make future purchases.
Good afternoon Kate, Thank you for taking your time to write us this lovely review. We are delighted to hear that Dean was able to kindly and professionally deal with your issue and resolved it for you. We will be sure to pass this great feedback onto the team! We look forward to welcoming you back to shop with us again soon! Please do not hesitate to reach out in future. On behalf of Penhaligon's, we wish you a lovely evening. Warm Regards, Penhaligon's Consumer Service
