AVOID!!!!! AVOID!!!!I was given my quote after going through hours of tests!The quote was seen by 4 members of staff yet when I went to pay my a ?2000 deposit, I was told my quote was wrong and was asked to pay another a ?800!I have waited 4 week, so patiently, to see if they could honour it and was told they cana€™t. Ita€™s too much of a a€˜discounta€™!!So basically, their mistake, and not honouring a ?800 has lost them a a ?3000 customer!
Hi Jennifer,We are disappointed to learn of your experience, which is not one shared by the vast majority of our patients. In order to aid our learnings from your experience we would like the opportunity to understand your concerns further. If and when convenient to you, please may you contact our Customer Services team via 01236 795 010. Alternatively, you can provide us with more information via email by sending it to [email protected] Express
