After an initial consultation for laser surgery I was told that lens replacement was the only option. This was around double the price of the laser surgery. So far so good but obviously disappointed about the large increase in outlay. I paid a significant deposit on the day and since have decided to wait and have further discussions. After more than a month of trying to have my deposit returned to me I am no further forward. Be careful if paying a deposit.
Dear Cooper,We are disappointed to learn of your experience, which is not one shared by the vast majority of our patients. In order to aid our learnings from your experience we would like the opportunity to understand your concerns further. If and when convenient to you, please may you contact our Customer Services team via 01236 795 010. Alternatively, you can provide us with more information via email by sending it to [email protected] Express
