I had lens replacement surgery on 5/06/25. I decided with this option after advice from optometrist and because I didna€™t get along with varifocal glasses. Staff are friendly aftercare is shocking. I had an allergic reaction to some of the eye drops which was like putting shampoo in my eyes.Vision was like wearing swimming googles full of water this has been a little better after 13 days. Been waiting for a prescription for 8 days - still waiting!!.I must be the only person to experience this due to all the other positive reviews. I have asked to have them removed ASAP because of the constant discomfort. I may be able to see a little further (thata€™s if I can open my eyes without squinting and burning) but I wish I had stuck to wearing glasses. Ia€™m not looking to claim anything just want lenses out and a refund.Vision is priceless and this was a very expensive operation.
Dear Jill,We are sorry to learn that you do not feel that you are fully benefitting from eye surgery procedure at this moment, since your surgical procedure earlier this month. I note from our records that you will be due to attend your next routine post-operative checkup in the coming weeks. If you require assistance in arranging future appointments, or rescheduling this appointment, please call our booking team on 0800 023 2020.In the interim, should you have any clinical questions or queries, you can contact our Clinical Services department by call 0141 222 3933Warm RegardsOptical Express
