I really appreciated the fact that there was no hard sell from Optical Express. The benefits were explained but so were the risks and potential limitations. My surgeon took time prior to and on the day of the surgery to explain all the steps of the procedure so I knew exactly what to expect. What Ia€™ve been most impressed with is the advice and support Ia€™ve received from Hayley and Swati in the Derby clinic - their kindness and professionalism gave me the confidence to finally go ahead with the surgery, having wanted to do it for years and I cana€™t thank them enough.
Hi Katie, We're delighted to hear that you felt well-informed and supported throughout your journey. It's wonderful to know that our team in Derby helped you feel confident in your decision. Thank you for sharing your positive experience!
