Totally disgusted with this company. Don't trust them! When you go for your first consultation take a voice recorder and record every word so when they miss sell you a product you can prove it.I went for my first consultation march time I think. I had a few phone calls with them before hand as I wanted lazer treatment because I wanted to be free from glasses to make my work and hobbies easier. Within minutes I was told I couldn't have Lazer / no explanation why but you must have lense replacement it's so much better.the best ones are 8k . Oh I said in shock after so long of waiting. The man then said well the basics one is 4k I asked how will this compare to my site now. Oh a little better than you have with glasses. Now I need occupational glasses to do my job and hobbies. Waist of time. The only thing I gained is I can drive without but still need for work. Be very careful of this lot they will sell you anything then riggle out of it by saying you had the wrong lenses. No they shouldn't have sold me these lenses
Hi Andy,Thank you for sharing your feedback. Wea€™re sorry to hear that you remain dissatisfied with your treatment outcome and experience. This is not the level of satisfaction we aim to deliver.If you would like to discuss your concerns in more detail, please contact us directly on 01236 795 010 or via email at [email protected] regards,Optical Express
