Sohail at Derby clinic helped me a lot when I was really struggling for my glasses . Just been to Specsavers for an eye test accidentally I dropped and stepped on my my prescription glasses on the floor , unfortunately not bought from their store so they cannot adjust it for me . I was really struggling as I needed my glasses badly . I went to optical express to ask for helped if they can adjust the frame as too loose to my face . Sohail when i came in the clinic was very approachable and helped me starightaway with my needs . Really very thankful he mended it quickly . He was very helpful and definitely I will be having my eye test and my family in Optical Express next time as Ia€™m just being grateful to what theya€™ve done . More Power . Sohail is an asset to your company .
Hi there, Sherry Ann. We are delighted to hear how helpful Sohail was; we will be sure to pass on all your kind words. I'm sure he will be thrilled to read your feedback. We do strive to take care of all our patients' individual needs. Your recommendation really is invaluable, and we can't wait for you and your family's next visit! If you do need anything else, please don't hesitate to reach out. Thank you and take care.
