I had been considering laser eye surgery for some time and was always in two minds. My brother decided to go for it and told me all about optical express and the amazing experience he had from start to finish. I finally decided to book in for an initial consultation at the Leicester clinic. I met Bie who welcomed me so nicely, she made me feel at ease and updated during my consultation of what to do next. She offered the best advice and then I met with Pretti the optometrist who was great and checked my eyes throughoughly and answered all my questions. She made me feel so comfortable and was always smiling. They both let me stay with my Husband and also spoke to him about everything that will happen which he found so helpful to know in terms of aftercare and supporting me. I really learned many things on that day which I never knew before. When it came to my treatment day the nerves kicked in again and before I knew it I met with surgeon Sajjad. He made me feel at ease straightaway and talked me through the process all the way through. When it was happening he was telling me I am doing really well which was reassuring to know. He was so good at explaining everything and you don't feel anything and you're really in the best hands with optical express if you choose to go. I would highly recommend them, your nerves go straight out the window and you cannot believe how fast it goes. Thank you so much Bie Pretti Sajjad and team for the amazing experience. It's day two and I already feel I can see clearly!!!
Thank you for the wonderful review, Shannon. It's great to know that our team made you feel reassured and supported throughout your journey. We will be sure to pass your kind words on to Bie, Pretti, Sajjad, and the entire team!
