I would give zero stars if I could. All I can say is avoid them! We are already back from vacation and still don't have our bags that we purchased over a month ago.They can't stand by shipping times.Their customer service is slow and just blames their logistics partner.They offer refunded discounts, but then don't do it.They offer extra product, but then say they can't actually do it. They remove any comments or reviews they don't like instead of addressing them.From my experience, they are just a SCAM. They will take your money and give empty promises.