I ordered 2 bags on November 13. I still have not received them. I did get responses back to my emails. However, it is December 29 and still no bags! I think I have been pretty patient and kind to their customer service. I just feel that almost 2 months later(and still no bags) is unacceptable and deserves a poor review.Positive note: they did add 2 free items(we will see if I get them) and took 20% off of order
